Shipping policy
SHIPPING POLICY – quirkz.store
Processing Time
All orders are processed within 1-3 business days (Mon-Fri, excluding UK bank holidays).
Shipping Destinations
We currently ship to the United Kingdom and internationally to select countries
(EU, USA, Canada, Australia, and more). If your country isn't listed at checkout,
please contact us at [support email].
Shipping Rates & Delivery Estimates
UK Shipping:
- Standard (Royal Mail/Courier): 3-7 business days | £3.99 (Free over £40)
- Express: 1-3 business days | £7.99
International Shipping:
- Standard: 10-20 business days | £6.99 (Free over £60)
- Express: 5-10 business days | £15.99
Delivery times are estimates only and can be affected by customs clearance,
peak seasons (Christmas, Black Friday), or carrier delays — these are beyond
our control.
Customs, Duties & Taxes (International Orders)
International orders may be subject to import duties, VAT, or customs fees
charged by your country. These charges are NOT included in our prices and are
the customer's responsibility. We are not responsible for delays caused by
customs processing.
UK Orders — VAT
All prices displayed [include/exclude — specify] UK VAT.
Order Tracking
A tracking number is emailed once your order ships. UK orders can be tracked via
[Royal Mail/courier name]; international orders via [carrier].
Lost, Delayed, or Missing Packages
If your order hasn't arrived within the estimated window, email us at
[support email] with your order number and we'll track it down with the carrier.
Incorrect Address
Please verify your shipping address at checkout — quirkz.store isn't liable for
orders sent to an address entered incorrectly by the customer.
Returns Due to Failed Delivery
If a package is returned to us due to an incomplete/incorrect address or unclaimed
customs hold, we'll